Netflix: TV Wins The Battle of Devices

In a world where all-episodes-at-once has quickly become ubiquitous, what else will consumers want out of their entertainment experience in the future? Netflix believes that while consumers access their favourite TV shows and films across a number of electronic devices in the age of streaming, the television still endures as the primary viewing device for consumers across Asia Pacific.

“As entertainment shifts online, consumers are discovering that they have more control over their viewing experiences than ever before. What they’re looking for today is choice, quality and greater flexibility, and these demands are driving new trends that are shaping the future of entertainment.” said Chris Jaffe, Vice President of Product Innovation, Netflix.

Jaffe added, “We are moving into an era of multi-device connectivity and contextual entertainment.”

Today, Netflix users across Asia Pacific are using between three and five different internet-connected devices for their entertainment needs, completing their binges on everything from smartphones to smart TVs. It is clear that no single device dominates the future of entertainment. Instead it is about contextual entertainment, where consumers access their favourite shows on any device they want, in a way that fits seamlessly with where they are connecting from.

With the pivot towards contextual entertainment, streaming on TV devices has grown, with 50% of Netflix viewing hours in Singapore being through connected TVs. Smart TVs lead the charge as the most popular connected TV device. This is followed by media streaming devices such as Apple TVs, Rokus or Chromecasts and game consoles like Xboxes and PlayStations. Even the evolving set top box has become a popular choice for Netflix members in the region.

Despite increasing mobility, the TV remains the enduring centrepiece of the consumer’s entertainment experience with the shift from the linear to connected world. Consumers today are now discovering a new world of entertainment in their homes on connected TVs.

“People have always enjoyed watching TV and this won’t change anytime soon. The beauty of connected TVs is that they’re able to exploit the best part of the conventional linear TV experience, while leveraging all of the benefits of connected technology. Consumers can now enjoy big screen time at home that is personalized to their unique tastes and preferences, on-demand, immersive and interactive. As consumers discover this with Netflix, the more they love their connected TV experience.” said Jaffe.

Across the Asia Pacific region, Netflix finds that while majority of membership signups are through mobile devices and laptops, consumers move on to discover the connected TV experience. Within six months of subscription, 48% of accounts’ primary viewing device in Singapore (60% across Asia Pacific) become connected TVs.

These members across the region are also spending twice as long watching on their connected TVs as they do on their mobile devices. This behaviour points to the growing demand for connected TV viewing, and relatedly, sales of Smart TVs in the region have increased 40% over the last year. Singapore has one of the highest sales penetration points in Asia, with one in three TVs sold supporting 4K resolutions.

Innovation in TV technology is also driving audio-visual entertainment experiences right in consumers’ homes. Sales of Ultra HD 4K TV in the region have surged 103% over the past 12 months, and consumers can now also access top-quality entertainment, not just on full-fledged home theatre systems, but also on sound bars and headsets.

Jaffe also added, “These audio-video innovations come at a time when there is a growing library of high-quality content available for streaming. Netflix has endless hours of Ultra HD 4K and High Dynamic Range (HDR) content; and more than half of our catalogue already supports 5.1 surround sound. We have also just announced our support for Dolby Atmos three-dimensional sound.”

Titles on Netflix that support Dolby Atmos include Okja, BLAME!, Death Note. Over the next few months, the highly-anticipated Stranger Things Season 2, Marvel’s The Punisher and Bright (starring Will Smith) will also be joining Netflix’s library of exceptional audio-visual quality to make for a delightful home streaming experience.


60% of accounts’ primary viewing device across Asia Pacific are connected TVs? Well, I can believe that. For most of us, when we set up our home, the living room is usually the place we spend the most time imagining, designing and creating.

It is where we spend the most of our time to chill and relax after a long day’s work and the place where we want to look the best when hosting friends. It no coincidence that the focal point of the room is the big-screen TV and the kick-ass audio system.

While I do have my selected series downloaded on the go, I find that I tend to surf through much more of the offerings while I’m sitting in the living room and getting in some downtime.

It’s great to that we’re getting more new content in 4K and HDR. What would really make me happy? Access to older shows that are only available to North America. While new shows are great, re-watching seasons of older shows can be just as good… or even better.

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